Food and Beverage Manager

Location:

X2 Chiang Mai Riverside Resort
369/1 Charoenraj Road, Tambon Watket, Muang , Chaing Mai 50000
Email: hr.cmr@x2resorts.com

Job brief:

We are looking for a professional food and beverage manager to be responsible for managing all F&B operations and for delivering an excellent guest experience. The successful candidate will be
able to forecast, plan and manage all F&B orders, staff and finance. The goal is to maximize sales and revenue through customer satisfaction and employee engagement.

Responsibilities:

  • Managing food and beverage operations within budget and to the highest standards
  • Leading F&B team by attracting, recruiting, training and appraising talented personnel
  • Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
  • Preserve excellent levels of internal and external customer service
  • Design exceptional menus, purchase goods and continuously make necessary improvements
  • Identify customers’ needs and respond proactively to all of their concerns
  • Lead F&B team by attracting, recruiting, training and appraising talented personnel
  • Establish targets, KPI’s, schedules, policies and procedures
  • Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
  • Comply with all health and safety regulations
  • Report on management regarding sales results and productivity

Requirement:

  • Proven food and beverage management experience
  • Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
  • Ability to spot and resolve problems efficiently
  • Mastery in delegating multiple tasks
  • Communication and leadership skills
  • Up to date with food and beverages trends and best practices
  • Ability to manage personnel and meet financial targets
  • Guest-oriented and service-minded
  • Culinary school diploma or degree in food service management or related field
  • Possess experience in managing medium to large scale of banquet and conference operations

Qualifications:

  • Male or Female (Thai Nationality)
  • Minimum of 3 years’ experience in either 4-5 stars hotels or resorts
  • Excellent communication, people management skills and good financial acumen
  • The ability to be culturally adaptable
  • The ability to remain calm under pressure
  • Fluency in written and spoken English
  • International chain experience is a plus

How to apply:

Interested applicants are invited to e-mail your full resume, including present and expected salary, details qualifications and experience with a recent photograph for our consideration to Human Resources Department as per Location details above.